Windows 10: Norton keeps blocking an attack

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  1. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
       13 Jul 2018 #1

    Norton keeps blocking an attack

    My Norton product keeps blocking an attack.

    Due to the blocked attack, I cannot search in Microsoft Edge.

    Below are the screenshots:

    Click image for larger version. 

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      My ComputersSystem Spec

  2. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
    Thread Starter
       13 Jul 2018 #2

    According to the threat report from the log at Norton, it says the following:

    Category: Intrusion Prevention
    Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Destination Address,Source Address,Traffic Description
    7/13/2018 7:06:24 PM,High,An intrusion attempt by Bing was blocked.,Blocked,No Action Required,Web Attack: Fake TechSupport Domains 2,No Action Required,No Action Required," (, 443)","CINDY (, 55340)",Bing (,"TCP, https"
    Network traffic from <b></b> matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME4\WINDOWS\SYSTEMAPPS\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\MICROSOFTEDGECP.EXE . To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>.
      My ComputersSystem Spec

  3. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
    Thread Starter
       13 Jul 2018 #3

    This is with the Acer desktop. It's listed in my specs.
      My ComputersSystem Spec

  4.    13 Jul 2018 #4

    Me as well, and trying to contact them is getting the 'higher volume' so I'm guessing they botched an update...
      My ComputerSystem Spec

  5.    13 Jul 2018 #5

    I need to do my MS reward searches...guess it'll be my tablet today. ;-;
      My ComputerSystem Spec

  6.    13 Jul 2018 #6

    I am getting this issue too.
    Do we just wait for a fix?
      My ComputerSystem Spec

  7.    13 Jul 2018 #7

    Same here. Using IE11, Google Chrome works, Firefox works. Norton Power Eraser came up with nothing. Hope they get it resolved soon. Bing is my "Go To" search site...
      My ComputerSystem Spec

  8.    13 Jul 2018 #8

    Here's what I got from an agent:

    Mike: My apologies for any inconvenience caused. Do not worry, will do my best to resolve this for you.
    Mike: We just received an update from our engineering team and they confirmed that we have an ongoing issue about this. This will be fixed within 24 hours.
    Mike: Please run Liveupdate and scan after 24 hours.
    Mike: Norton and Bing support are working hand-in-hand to fix this as soon as possible.
      My ComputerSystem Spec

  9.    13 Jul 2018 #9

    And now I get to go burn off this frustration... frelling AVs sometimes.
      My ComputerSystem Spec

  10.    13 Jul 2018 #10

    I thought I was alone. I almost reinstalled windows 10. I am using Symantec endpoint protection
      My ComputerSystem Spec

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