Error Outlook 2010 This operation has been cancelled due to restrictio Solved

  1.    1 Week Ago #1

    Error Outlook 2010 This operation has been cancelled due to restrictio


    In Outlook 2010 I click on a link from an email and I get the message This operation has been cancelled due to restrictions in effect on this computer.

    I tried changing to Chrome as default from Edge, but no solution. This problem only happened after I updated to 1809.

    I have tried many suggestions found in Google, but none worked. I hope someone can help!! Running Windows 10 Pro version 1809. This error started after updating from 1803 to 1809.
      My ComputerSystem Spec

  2.    1 Week Ago #2

    Try Start, Settings, Apps, Microsoft Edge, Advanced options, Repair or Reset.

    If still not resolved, see This operation has been cancelled due to restrictions.
      My ComputerSystem Spec


  3. Posts : 1,147
    Windows 10 Home x64 and Pro x86
       1 Week Ago #3

    Errol,

    This problem is caused by problems in Windows [Control panel, Internet options] and merely comes to light when a hyperlink is clicked in an Office application. The root cause of the fault is a Registry error regarding the handling
    of .html files.

    The Microsoft KB on the subject is at Hyperlinks are not working in Outlook KB310049. They suggest
    method 1 [not for Windows 10] automatic fix
    or
    method 2 [resetting IE in order to alter Registry settings through the UI]
    or
    method 3 [editing the Registry directly in order to achieve the same result].
    If you use method 3 then note that there is a stupid typo in it, the Registry key you need to check is
    actually HKEY_CLASSES_ROOT\.html [i.e. there is no space in the middle of it]


    Denis
      My ComputerSystem Spec

  4.    1 Week Ago #4

    Try3 - Thank you sooooo much!! I used method 3. I used my wife's laptop also running Win10 Pro and it has worked. What I would like to know is WHY this problem suddenly occurred - was it updating from 1803 to 1809 maybe?
      My ComputerSystem Spec


  5. Posts : 1,147
    Windows 10 Home x64 and Pro x86
       1 Week Ago #5

    Errol,

    I have been seeing reports of this problem & its fix since 2011 but I have never seen any convincing explanation of what caused it.

    Several people said it started when they installed or uninstalled the Chrome browser [or, in one case, merely changed back from Chrome to IE as the default browser].

    Denis
      My ComputerSystem Spec


 

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