new PC BSOD after getting GTX 1080 Solved

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  1. Posts : 21
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
       24 Sep 2018 #1

    new PC BSOD after getting GTX 1080


    So this is a relatively new PC that I built (1 month old) and it's been running mostly with not issues (although a few freezes while gaming)
    However I just upgraded gpu to a GTX rog strix 1080 a week ago, and i've already experienced 2 BSOD. They both happened while watching youtube video.
    I also added an extra 500gb SSD (860 evo) when I installed the 1080.

    Please help This is bumming me out quite a bit, as I spent a bigger fortune on making sure I had a powerful pc.

    Log attached.
    Part list: System Builder - Ryzen 5 2600X 3.6GHz 6-Core, GeForce GTX 1080 8GB ROG STRIX, Define R6 Blackout TG ATX Mid Tower - PCPartPicker
    new PC BSOD after getting GTX 1080 Attached Files
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,820
    Windows 10 Pro
       24 Sep 2018 #2

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec


  3. Posts : 21
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       24 Sep 2018 #3

    axe0 said: View Post
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    Okay. I have done it now
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,820
    Windows 10 Pro
       24 Sep 2018 #4

    Please ensure everything is included, also include the psu, cooler and any peripheral.
      My ComputersSystem Spec


  5. Posts : 21
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       24 Sep 2018 #5

    axe0 said: View Post
    Please ensure everything is included, also include the psu, cooler and any peripheral.
    Everything has been filled out.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,820
    Windows 10 Pro
       24 Sep 2018 #6

    Is the 1080 seated in the same slot as the previous one? My suspicious is that the GTX 1080 might be defect.
      My ComputersSystem Spec

  7. essenbe's Avatar
    Posts : 11,603
    Windows 10 Pro and Windows 10 Pro Insider
       24 Sep 2018 #7

    What card did it replace? Are you sure you did a clean install of the drivers when you made the switch?
      My ComputersSystem Spec


  8. Posts : 21
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       24 Sep 2018 #8

    axe0 said: View Post
    Is the 1080 seated in the same slot as the previous one? My suspicious is that the GTX 1080 might be defect.
    Yes, it is seated in the same slot. Is there any way I can test if the card is defect?
      My ComputerSystem Spec


  9. Posts : 21
    Microsoft Windows 10 Pro 64-bit 17134 Multiprocessor Free
    Thread Starter
       24 Sep 2018 #9

    essenbe said: View Post
    What card did it replace? Are you sure you did a clean install of the drivers when you made the switch?
    I replaced a gtx 770. I did not do a clean install necessarily. The nvidia cards use Geforce Experience to handle drivers, and after I plugged in the 1080 there was recently released a new driver. I downloaded it in Geforce Experience and hit 'Express install'

    Could this be the issue? How can I go about doing a clean install?
      My ComputerSystem Spec

  10. essenbe's Avatar
    Posts : 11,603
    Windows 10 Pro and Windows 10 Pro Insider
       24 Sep 2018 #10

    At this point, anything is a possibility. I would try a clean install of the drivers before an RMA.

    Download the new Nvidia Graphics driver first from Latest NVIDIA GeForce Graphics Drivers for Windows 10 - Windows 10 Forums to your Desktop. Uninstall all of the Nvidia drivers, beginning with the Nvidia Audio drivers. if it asks for a reboot, do so. Then uninstall all of the remaining nvidia graphics drivers including GeForce making sure to uninstall the graphics driver LAST. It will ask you to reboot. Reboot.

    When you get back to your desktop immediately start the new drivers install. Choose graphics driver only then choose custom install

    Click image for larger version. 

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    Then deselect everything except the Graphics Driver and PhysX. This will be best for testing if it is the drivers. Do not install anything else, including GeForce experience. Also, make certain the 'Clean Install' box is checked.

    Click image for larger version. 

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    Then continue with the install. Even though it will not tell you to do so, reboot after the install. See if that makes any difference.
      My ComputersSystem Spec


 
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