Scrambled BSOD at random times

  1.    10 Oct 2018 #1

    Scrambled BSOD at random times


    I randomly get a fuzzy, seemingly BSOD crash on mu new Windows 10 machine.

    Can someone please help me diagnose this issue?
    Scrambled BSOD at random times Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,728
    Windows 10 Pro X64 1809 17763.134
       10 Oct 2018 #2

    burleymike said: View Post
    I randomly get a fuzzy, seemingly BSOD crash on mu new Windows 10 machine.
    Can you explain this more please? What does fuzzy, seemingly BSOD crash mean?


    Also, please fill out your system specs in My Computer:
    Please fill out your System Specs:

    See here: System Specs - Fill in at Ten Forums

    The more information you can provide the better.

    Meanwhile, I'll take a look at the dump.
      My ComputersSystem Spec

  3. Ztruker's Avatar
    Posts : 6,728
    Windows 10 Pro X64 1809 17763.134
       10 Oct 2018 #3

    The dump shows a problem with atikmpag.sys.
    Code:
    BugCheck 116, {ffffad0011176110, fffff805fc63f814, ffffffffc0000001, 3}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+f814 )

    Driver Description: ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)

    I suggest completely uninstalling the AMD Radeon display drivers using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode. Then get the latest driver for your AMD Radeon(TM) Vega 8 Graphics device here: AMD Ryzen™ 3 2200G Previous Drivers

    Then do a custom install of only the display driver (no Catalyst Control Center).

    See if that gets rid of the problem.
      My ComputersSystem Spec

  4.    11 Oct 2018 #4

    Thank you, I will give that a try.

    When I say fuzzy, I mean like attached.
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 6,728
    Windows 10 Pro X64 1809 17763.134
       11 Oct 2018 #5

    Video glitch, that makes sense with what the dump showed.
      My ComputersSystem Spec


 

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