Windows 10: Audio drivers broken after Windows update

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  1.    1 Week Ago #11

    Caledon Ken said: View Post
    I think, and this needs to be be confirmed, that I saw somewhere that the WU carrying the Intel update has been ..... either paused or pulled.

    It has been one H3!! of a week. They really have to slow this down. 1809 not ready for prime time, 1809 CU updates causing boot issues with HP's (and Dell ??) devices, Intel driver stepping on others. They need a different approach to release and fire fight.

    Oh well, backup and then backup again.
    I’ve heard 1809 didn’t go to the pre-release group of insiders but was released directly from the slow ring, I don’t know if that or something similar is true but it would explain why these bugs weren’t caught before release.
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,634
    Windows 10 Pro x64 Build 1803
       1 Week Ago #12

    Yes it did bypass the final insider stage but you have to wonder how Intel got caught so far out. Are they not part of the testing for their drivers and the CU crippling HP's. Was the error it was supposed to correct not identified in Fast or slow.

    They will implement new processes and procedures to prevent a re-occurrence and in two years someone will say, we don't need that step.

    Remember 1607 killing web cams.
      My ComputerSystem Spec

  3.    6 Days Ago #13

    Ken I just got it fixed. My daughter-in-law had the same issue - we bought our computers at the same time. I almost had it when I first was trying to fix it, but i got a message that what i was doing may not be safe so I quit when I should have continued and save myself hours of stress!
      My ComputerSystem Spec

  4.    6 Days Ago #14

    Caledon Ken said: View Post
    Yes it did bypass the final insider stage but you have to wonder how Intel got caught so far out. Are they not part of the testing for their drivers and the CU crippling HP's. Was the error it was supposed to correct not identified in Fast or slow.

    They will implement new processes and procedures to prevent a re-occurrence and in two years someone will say, we don't need that step.

    Remember 1607 killing web cams.
    I sincerely hope that MS don’t skip the final insider stage again.

    Oh yes.
      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 10,634
    Windows 10 Pro x64 Build 1803
       6 Days Ago #15

    TwinTrish said: View Post
    Ken I just got it fixed. My daughter-in-law had the same issue - we bought our computers at the same time. I almost had it when I first was trying to fix it, but i got a message that what i was doing may not be safe so I quit when I should have continued and save myself hours of stress!
    Glad you got it sorted. If you have the time could you say what you did. Lots of sound issues these days and solution help everyone.

    Thanks
      My ComputerSystem Spec

  6.    6 Days Ago #16

    Thanks for the help from all of you guys. The sound is now working fine. I tried to scan my pc for drivers but the issue still remained.

    What fixed it was going into HP's drivers website and downloading the sound drivers for my laptop (Omen 15 ce005np) and installing them.
    One minor issue is that the little sound controller doesnt pop up in the task bar -> http://prntscr.com/l5frsn but it isnt that much of a problem since I can control the volume from the FN keys.

    By the way I am still on 1803 and not on 1809 so the issue didnt come from that.

    Sorry for the trouble and thanks again for being cooperative.
      My ComputerSystem Spec

  7. Caledon Ken's Avatar
    Posts : 10,634
    Windows 10 Pro x64 Build 1803
       6 Days Ago #17

    Can I ask what this icon is

    Click image for larger version. 

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      My ComputerSystem Spec

  8.    5 Days Ago #18

    Caledon Ken said: View Post
    Can I ask what this icon is

    Click image for larger version. 

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    Yes, it's called HP Audio Switch. Basically let's you chose where the audio is being sent to (headphones or speakers) and a equalizer.

    http://prntscr.com/l5tqnp Here's a picture of it.
      My ComputerSystem Spec

  9. Caledon Ken's Avatar
    Posts : 10,634
    Windows 10 Pro x64 Build 1803
       5 Days Ago #19

    This Intel Audio thing has been a ........

    Right click in a clear area of your task bar (where there are no icons), then at bottom of list "Taskbar settings", scroll down right hand side of page looking for link "Turn System Icons On or Off"

    Is your speaker enabled / on ?
      My ComputerSystem Spec

  10.    4 Days Ago #20

    Had the same issue and this post here fixed my issues got my sound back the way it was!!

    AMD HD Audio not working - Windows 10 Forums
      My ComputerSystem Spec


 
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