Bluetooth mouse & keyboard disconnecting repeatedly

  1. Posts : 1
    Windows 10 PRO
       31 Oct 2018 #1

    Bluetooth mouse & keyboard disconnecting repeatedly

    Hi guys!

    Over the last couple weeks I have been having an issue with my bluetooth mouse and keyboard. Both disconnect out of the blue and only work again upon rebooting my Laptop.

    - My bluetooth is always on
    - My bluetooth states that both the mouse and keyboard are successful connected
    - My drivers are up to date for both bluetooth devices

    Can't seem to find a solution.

    Thank you for the help!
      My ComputerSystem Spec

  2.    31 Oct 2018 #2

    actually I am used to my bluetooth keyboard and mouse disconnecting when left idle for over a minute and that is by hardware (keyboard and mouse side) to save power since these stuff are usually battery operated , but usually can be put back on and pair simply by switching them back on . Also to note that I never pair them both at the same time since multi-device pairing is a BT 5.x option that i am not aware of any laptop having it , and if there was one i would recommend you update BT/Wifi card driver and see if things get any better . Now with behaviors different than that you may well post your hardware specifications / model numbers / drivers versions where if someone who has similar hardware may assist you but a better approach would be to consult the manufacturer of both keyboard and mouse if from a reputable firm first since they probably had that complain few times and saw into it than rather us shooting in the dark .
      My ComputerSystem Spec

  3.    09 Nov 2018 #3

    Are both keyboard and mice Bluetooth, or Bluetooth LE devices?

    You can check this in Device Manager -> Show Devices By Connection
      My ComputersSystem Spec


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