Earphones Mic not working Solved

  1.    14 Jul 2018 #1

    Earphones Mic not working


    Hi all,I have a Dell Inspiron 15 5577 Gaming laptop, running Windows 10 Version 1803 build 17134.165. My laptop has one 3.5 mm jack where I plug my Earpods (Apple's earphones with mic) to use it as headphones and mic always works but yesterday out of nowhere it stopped working. I checked my Earpods with my iPhone and the mic would work just fine but not with the laptop.

    Realtek audio driver is already installed but there's no realteks audio icon to configure or make changes. When I connect my Earpods, I can hear through them but the mic doesn't work however if I speak close to the internal mic I can see that green bar moving up which exists in Sounds>Recording.

    I updated the Intel graphic driver to the latest version 2 days ago and the Mic would work fine.

    Few steps which I tried to fix the issue but didn't help:

    1) Tried to setup mic: No go
    2) Tried reinstalling/updating audio drivers: No go
    3) Checked Microphone privacy settings and its ON
    4) Unchecked Allow application to take exclusive control of this device: No go

    Can someone help me on this?
    Thank you
      My ComputerSystem Spec

  2.    14 Jul 2018 #2

    I have an Inspiron 15 5577 laptop. If you are not using the Dell provided sound driver, that could be the problem. Intel graphic driver has nothing to do with the PC sound, that was just a coincidence.

    Support for Inspiron 15 5577 Gaming | Drivers & downloads | Dell US


    If this doesn't help, perhaps the Dell laptop forum will get it sorted out
    Inspiron - Dell Community
      My ComputersSystem Spec

  3.    14 Jul 2018 #3

    fireberd said: View Post
    I have an Inspiron 15 5577 laptop. If you are not using the Dell provided sound driver, that could be the problem. Intel graphic driver has nothing to do with the PC sound, that was just a coincidence.
    Support for Inspiron 15 5577 Gaming | Drivers & downloads | Dell US


    If this doesn't help, perhaps the Dell laptop forum will get it sorted out
    Inspiron - Dell Community
    As per Dell support website, 6.0.1.8142 is the latest one with Release date of 13th June, 2017. You think it will work well with the newer build of Windows 10?

    Edit: I just installed the driver listed on Dell's website after removing the previous one and still the mic isn't working.

    If a headphone is connected the normal behavior should be to use headphones mic and disable internal one but in my case it doesn't disable the internal one. Am I missing something here?
      My ComputerSystem Spec

  4.    14 Jul 2018 #4

    I'm using the Dell provided sound driver and have the latest version of Win 10.

    I don't have a headset/mic type like you have so I can't test it on mine.
      My ComputersSystem Spec

  5.    14 Jul 2018 #5

    Right-click the speaker icon in the lower right corner, select "Sounds", click on the "Recording" tab and make sure that the the microphone is set as the default device(green check mark).

    Ben
      My ComputerSystem Spec

  6.    14 Jul 2018 #6

    Ben Myers said: View Post
    Right-click the speaker icon in the lower right corner, select "Sounds", click on the "Recording" tab and make sure that the the microphone is set as the default device(green check mark).

    Ben
    That is already set to default.

    PS: The issue is fixed now. Had to uninstall and delete the hidden drivers from Device manager. Maxxaudio was installed and now shows a dialog box the moment I connect my Earpods. Mic is also working fine.

    Will monitor it and close the thread after few days.
    Thank you all :)
      My ComputerSystem Spec


 

Related Threads
I have a strange issue that's suddenly developed. I purchased a pair of bluetooth Philips earphones last month and I was able to use them with my Lenovo laptop shortly after with no issues. The only issue was that I had to keep on removing the...
Hello, I'm running on Windows 10 Home and my earphones work but they don't show up in playback devices (Right click sound and select playback devices) I'm not really sure how to get them back. It doesn't really matter with my earphones but my...
Hi Everybody! Can anyone help me? I connected my YU Earphones to a friends computer, and I was surprised that I could hear everything from the earphones and Also record from it at the same time!! Whenever I talked into the mic that the earphones...
Earphones Don't Work in Drivers and Hardware
My apple earphones used to work on my Surface 4, but one day the sound suddenly stopped working. I deleted the Realtek driver and redownloaded it and that seemed to work. But when I put my earphones in, nothing will play although it keeps saying...
I have sennheiser mm30i earphones, and they have a built in microphone. Whenever I plug them in, everything is fine and the sound is good, but when I try to speak in games, Skype, etc, then the microphone isn't working. I have Realtek HD Audio...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:28.
Find Us