Updating to 10 Pro from 7 Ultimate 64x > 0x80070011 - 0x2000D

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  1.    13 Jun 2018 #11

    This tutorial
    Upgrade to Windows 10 | Windows 10 Tutorials
    and the many links under Resolve Windows 10 upgrade errors and the link preceding that gives a great resource to fix upgrade problems, and a variety of approaches, including elementary practical steps, MS sites and details of logs you can inspect.

    Safe OS phase: A recovery partition is configured, Windows files are expanded, and updates are installed. An OS rollback is prepared if needed. Example error codes: 0x2000C, 0x20017.

    Do you have any unallocated space on your disk?
    Please post a screenshot of your partition layout.
      My ComputersSystem Spec

  2. ZFPuhi's Avatar
    Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       13 Jun 2018 #12

    @dalchina Attaching a screenshot as you requested, also I did check the topic that you linked (both of them) and unfortunately I was not able to find related to the '0x80070011' and '0x2000d' issue unfortunately.

    Click image for larger version. 

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    @cereberus After re-reading the topic 2 times I can see that I should skip the first part and start from "Part Two" , but will need to re-read it more times in order to understand it properly.

    Edit: I re-read the topic again 'cereberus ' and from what I can see it will install a windows on the assigned partition, but not sure what will happen if I apply that on already active not formatted disk (the current windows disk). Do you have any in sign on such operation?
      My ComputerSystem Spec

  3.    13 Jun 2018 #13

    You have 2 partitions marked 'Active'... and there is no unallocated space for Windows to create needed new partitions, which could be a problem. (Others have said C: would be shrunk automatically- I've no evidence one way or the other, so look for any comment on that). However that matches with comment made earlier about your error message.

    @dalchina Attaching a screenshot as you requested, also I did check the topic that you linked (both of them) and unfortunately I was not able to find related to the '0x80070011' and '0x2000d' issue unfortunately.
    There's a lot of practical guidance there, and did you inspect the log files described in that?
      My ComputersSystem Spec

  4. ZFPuhi's Avatar
    Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       13 Jun 2018 #14

    dalchina said: View Post
    You have 2 partitions marked 'Active'...
    The size of the first Active is 100 MB which is the safe partition part of the SSD.

    Edit: by the sentence above not sure if it's clear but Whenever I have an SSD Disk it automatically creates a "safe" partition with like 100 MB of space which is part of the SSD, and maybe because the windows is installed on my SSD is the reason behind why it is set as "Active" also not sure.
      My ComputerSystem Spec

  5.    13 Jun 2018 #15

    One of the practical guidelines is to remove or disconnect other disks..
      My ComputersSystem Spec

  6. ZFPuhi's Avatar
    Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       13 Jun 2018 #16


    One of the suggestions was to remove the other SSD Disk (the 111 GB one which does not have the windows on), which I did but I still encountered the issue. As for your edit above I am not quite sure what you mean by "Windows to create needed new partitions" since in this case we are trying to perform an upgrade on an existing and running Windows 7 up to Windows 10, not quite sure what kind of re-creation of partitions is needed. Also I did check the guidance there and unfortunately there wasn't enough helpful information that I haven't yet tried which could be even remotely connected to my issue. As for the log file could you be more specific exactly which one should I check , so that I can inspect it now (since it might still contain information from the last time i tried to update few days ago).
      My ComputerSystem Spec

  7.    13 Jun 2018 #17

    Windows 10 uses a number of partitions, not just one. This differs between MBR and EFI installations.
    You can see these in the diagrams here:
    BIOS/MBR-based hard drive partitions | Microsoft Docs
    UEFI/GPT-based hard drive partitions | Microsoft Docs

    It is useful to understand these if you ever run into certain problems or need to manage partitions.

    Given that, you should now be able to understand that in upgrading, Windows needs to create new partitions.

    Following links in the Tutorial I quoted, here is one document referenced which lists log files.
    Log files - Windows IT Pro | Microsoft Docs

    Try setuperr.log for starters.

    Create a disk image of your current system before attempting to upgrade. E.g. Macrium Reflect (free).
    There are plenty of reports of bad outcomes in upgrading to 1803.
    We constantly urge users to use disk imaging routinely.

    a. uninstall any security software
    b. disconnect all but your system drive
    c. create sufficient unallocated space on your disk- say 1Gb should be plenty
    d. download and create a bootable Win 10 disk
    e. attempt the upgrade
    Last edited by dalchina; 13 Jun 2018 at 03:59.
      My ComputersSystem Spec

  8. ZFPuhi's Avatar
    Posts : 9
    Windows 7 Ultimate 64
    Thread Starter
       13 Jun 2018 #18


    I have just checked the 'setuperr.log' file from the following locations:


    But all of them were empty no information inside. As for the steps from A ~ E could you please clarify why I have to disconnect all of the disks in order for the upgrade to be "successful" .

    Looking forward to hearing back from you.
      My ComputerSystem Spec

  9.    13 Jun 2018 #19

    It should not be necessary to do that in a trouble-free situation, but where people have problems, it is a recommended precautionary step.

    In particular, you have two active partitions, normally indicative of two OS installations or remnants thereof. This could cause problems.

    Further, where the system disk is completely allocated, should there be spare space on other disks, the new partitions Win 10 creates may appear on other disks.
      My ComputersSystem Spec

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