MSFT acknowledges some Win10 Pro licenses being mistakenly deactivated

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  1. Bree's Avatar
    Posts : 9,117
    10 Home x64 (1809) (10 Pro on 2nd pc)
       5 Days Ago #10

    My test machine (System Two in my specs) has (had?) a digital licence obtained by upgrading from its OEM-installed W7 Pro. I tried slmgr /dlv from an elevated command prompt and Settings now says we can't activate because this machine doesn't have a digital licence.

    And as I was typing that the message changed to 'We can't activate Windows on this device at the moment. You can try activating later, or go to the Store to buy genuine Windows. Error code: 0x80072EE2".

    Edit: slmgr /ato says 'Error 0xC004C003 The activation server determined the specified product key is blocked' which is odd, as it uses the generic -3V66T key
    Last edited by Bree; 5 Days Ago at 10:27.
      My ComputersSystem Spec

  2.    5 Days Ago #11

    All seems OK here, One Win10 home built Win10 Pro Retail, One Win10 Home with Win10 Pro Upgrade, both still activated at the moment!
      My ComputersSystem Spec

  3.    5 Days Ago #12

    Click image for larger version. 

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    I got the above error message...pls help...
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 9,117
    10 Home x64 (1809) (10 Pro on 2nd pc)
       5 Days Ago #13

    From the Neowin link in post #1

    According to some of the reports, while the system says that users have a Windows 10 Home license, the Microsoft Store link in the settings page blocks them from attempting to buy a Pro license.
    On my test machine, under 'All owned', the Store says Windows 10 Pro was purchased in July 2016, but that 'Windows 10 Pro won't work on this device'.

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  5. Clintlgm's Avatar
    Posts : 858
    Win 10 pro Upgraded from 8.1
       5 Days Ago #14

    There must be some serious management issues at MS Too many issues happening for them to handle without the general public being affected.

    So far all three of my pro upgraded units are ok
      My ComputersSystem Spec

  6.    5 Days Ago #15

    Exactly same problem here.

    Robbie
      My ComputerSystem Spec

  7. Bree's Avatar
    Posts : 9,117
    10 Home x64 (1809) (10 Pro on 2nd pc)
       5 Days Ago #16

    Clintlgm said: View Post
    So far all three of my pro upgraded units are ok
    Try slmgr /dlv on one of them - mine was OK until I ran that.
      My ComputersSystem Spec

  8.    5 Days Ago #17

    Hi folks
    Bog standard windows installations work just fine so it won't affect 99.9% of typical users out there.

    Probably only people like us lot on the Forums trying out all these builds every which way from Sunday -- however doesn't Ms test these things before willy nilly before letting them out of the door.

    As a previous poster said probably Ms are trying to close the Free upgrade loophole -- but these days I doubt if too many people are still using that method so why on earth risk the ire of half the planet for a few meazly dollars !!!. I'm sure Ms isn't going Bust (at least not just yet).

    Build 17134 (1803) .376 is fine and activated.

    Cheers
    jimbo
      My ComputerSystem Spec

  9. Bree's Avatar
    Posts : 9,117
    10 Home x64 (1809) (10 Pro on 2nd pc)
       5 Days Ago #18

    jimbo45 said: View Post
    Build 17134 (1803) .376 is fine and activated.
    So was mine - at first. Do you dare run slmgr /dlv?

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  10.    5 Days Ago #19

    Hi there

    When it's not broken - don't fix it.

    I need at least one working Windows system today !!!!

    Cheers
    jimbo
      My ComputerSystem Spec


 
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